Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website. We are committed to protecting your privacy and handling your data with transparency and care.
Personal Information We Collect
When you visit our site, we automatically collect certain information about your device. This includes data about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view. We also gather data regarding what websites or search terms referred you to our site and information about how you interact with our content. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using various technologies including cookies, log files, web beacons, tags, and pixels. Furthermore, when you make a purchase or attempt to make a purchase through our site, we collect certain information from you. This includes your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
How We Use Your Personal Information
We use the Order Information that we collect primarily to fulfill any orders placed through our website. This includes processing your payment information, arranging for shipping, and providing you with invoices and order confirmations. Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud, particularly your IP address. This data also helps us more generally to improve and optimize our site’s performance and customer experience. We analyze how our customers browse and interact with the website and assess the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us use it for the purposes described above. For instance, we utilize an e-commerce platform to power our online store and integrate with payment gateways to process your transactions securely. We also employ shipping carriers to fulfill your deliveries and may use analytics providers like Google Analytics to help us understand how our customers use the site.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information such as a subpoena or search warrant, or to otherwise protect our rights or the rights of others.
Your Rights
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the communication channels available on our main website.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests as outlined above.
Data Retention
When you place an order through our site, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to any legal obligations requiring a longer retention period.
Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by using the contact details provided on the customer service page of our primary website.